top of page

Adult Education Program Manager

Department of Adult Education & Workforce Development



Mercy Center is a comprehensive community center that has been serving women and their families in the Mott Haven section of the South Bronx, NY for more than 24 years. Through our varied programs, we address the needs of the whole person, developing skills for healthy family living and economic advancement while building a community of respect, hospitality and non-violence.


The Program Manager will be responsible for all administrative and managerial duties that are necessary for the operation of the Education programs.


This is a full time 40 hour/week position that will require flexibility in scheduling to include some evening and weekend work. Salary: $35,000 – 40,000 with generous benefits package.



  • Manage teacher schedules, timesheets, and general operations for smooth running of programs

  • Responsible for training and recruitment of volunteer and paid teachers

  • Arrange monthly staff development sessions including sessions on various instruction methods and enriched learning in classroom settings

  • Provide informational materials for Adult Education Program and respond to inquiries from students, staff, and the public

  • Organize outreach for classes and events

  • Maintain attendance records, evaluations and other in ESOL/ HSE databases

  • Maintain hard copy and electronic filing system

  • Manage administrative tasks and database entries daily

  • Support Director of Adult Education & Workforce Development in assigned project based work

  • Troubleshoot problems or complaints

  • Work to ensure all contract obligations are met

  • Teach ESOL as needed

  • ESOL teaching experience required

  • Attend relevant meetings, trainings, workshops and conferences

  • Collaborate in the continual improvement of the Education and Workforce Department

  • Ability to work in a fast-paced environment, both independently and as part of a team

  • Flexible, positive, team-oriented attitude

  • Perform other tasks as assigned



  • MA preferred or BA and 3 years of relevant professional experience

  • Exceptional organizational skills and attention to detail

  • Outstanding computer skills

  • Passionate commitment to immigrant communities

  • Ability to work effectively with people with diverse backgrounds and experiences

  • High energy, ability to work under pressure, and a sense of humor

  • Fluency and literacy in English and one of the following languages:

    • Spanish

    • French

    • Arabic

  • Knowledge Capricorn and ETO an asset

  • Knowledge of the NYC DOE and DYCD a plus

  • Experience working with the immigrant community preferred

  • Strong organizational, communication, and interpersonal skills


To apply, please send your resume and cover letter to Judit at


bottom of page