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Annual Report 2004-2005

 

Year-End Report, 7/1/2004 - 6/30/2005

September, 2005 marks Mercy Center’s 15th anniversary of serving the women and families of Mott Haven.  Celebrating this wonderful occasion began back in October, 2004 with a joyful parade through the neighborhood. Festivities continued in April, 2005 when the Board of Advisors hosted a very successful Cocktails and Silent Auction fundraising event at the Park Avenue Country Club in Manhattan. Celebrations continue in the fall with our annual Mind, Body and Spirit Health Fair on September 16th and a closing convocation in October.

Our anniversary presented us with the opportunity to reflect on how much has changed and how much has remained the same at Mercy Center and in the community.  In selecting our theme for the year, “Open doors...open hearts,” we reaffirmed the values that brought us to birth—a sense of welcome and hospitality, inclusiveness and mutuality, empowerment, community, and a reverence for the whole person.  Ultimately, this is why we are here.

Our participants are a gift to us. Each person has entered the doors of our “house” with her or his own needs and gifts. They came to share themselves and their creativity as well as to receive what we have to offer. They shared ideas and concerns, their struggles and their hopes, and supported one another as they joined in a shared effort to better their lives. Some program graduates returned to teach new skills to others; for example, one Keyboarding graduate taught a sewing class in the spring.  This giving and receiving creates the energy that makes our programs successful and gives cause to celebrating anniversaries.
 

Family Alternatives to Violence
People came to Mercy Center seeking help to better manage the relationships in their lives. 213 parents participated in ten Parenting Skills courses, and 197 women and men participated in eight Anger Management Skills courses, two of which were offered in Spanish for the first time. Whether court-mandated or voluntarily enrolled, these participants shared in learning a different, more respectful and non-violent way of communicating with others and dealing with conflict. We continue to be awed by transformation that happened; participants often begin classes with little or no interest, but concluded with a real sense of the need to change their lives and a sure confidence in their capacity to do so. 

Upon completion of the Anger Management courses, for example, many participants report a greater awareness of their internal anger level and have learned to think before acting. Group members leave with a greater understanding that a thought always precedes feelings of anger.  A large number of participants find the breathing and meditation techniques very helpful. 

Some of our graduates have expressed the sentiments of many:

“Going to this class has helped me a whole lot with my kids – I understand them better and have learned different ways of handling them.  It has also showed me how to communicate with them – and also with my husband.” –Madeline

“I learned how to identify a problem and admit when I am wrong.  Hold no resentments.  Keep an open mind and positive thoughts.  Respect the rights of others.” –Louis
 

ESL/Immigrant Services
Mercy Center’s English as a Second Language/Immigrant Services Program expanded this year as more than 500 participants were served, most Hispanic women from Latin America. Mary Anne Sullivan joined our staff as Coordinator of the ESL program. Over 40 volunteers served as teachers and teaching assistants, allowing us to increase the number of classes offered. Other assistance came from the International Center, and volunteer visits of the St. Ignatius Parish Youth Service group and the St. Elizabeth JustFaith community of Rocky Hill, CT. 

As our students’ knowledge of English grew, so did their ability and confidence in themselves. They are able to express themselves to teachers, doctors, employers and social service providers and understand what is being said to them. Their growing knowledge of English began to unlock doors to new worlds that had been closed to them, doors which lead them to fuller participation in their families, jobs, and the larger community.

Immigrant Services efforts expanded last year, led by Sr. Breige Lavery and the assistance of two pro bono lawyers.  Assistance revolved around various issues:  domestic violence, housing, bankruptcy, family law, creditor’s rights, tax law, jury services, and patient advocacy. About 80 people were served, through assistance with documentation issues, support at immigration hearings, regular citizenship classes and individual tutoring in preparation for the citizenship exam. More than 40 people attended information sessions, 15 people enrolled in citizenship courses, and nine people were granted U.S. Citizenship. Rarely was there more spontaneous and deeply felt joy within Mercy Center’s walls than when one of our students returned from her exam to announce she was successful and had received a date and time for her oath of citizenship. 
 

Employment-Yes!
We know at Mercy Center that it is not possible to provide just one service and ignore the other needs of our participants. Job training alone is not sufficient for our low-income women to develop the skills, confidence and proficiency necessary to enable them to enter the workplace and achieve financial independence. Thus, the Business Training component of Employment-Yes! included individual assessment, individual goal setting, counseling and social services. Other services included updating resumes, practicing interview skills, on-going counseling, and assistance in job searches. On the job training was provided for recent graduates at Mercy Center’s reception desk—a very demanding position in periods of peak activity here!

Along with the 59 women who participated in the Business Training program and the 56 who participated in the Keyboarding program, many others were able to take advantage of shorter courses. These included Internet Training (43 enrolled), Word Processing (7 enrolled), Job Search Skills (20 enrolled) and Managing Money Matters (20 enrolled).  Courses were directed towards increased economic independence for participants.

To round out the educational spectrum, Mercy Center hosted GED classes for as many as 50 students with the cooperation of important partners: Grace Outreach (2 evenings/week, in English) and NYC Department of Education (2 afternoons/week, in Spanish).  A volunteer provided us the opportunity to offer literacy classes 2 mornings/week.

One measure of the success of Employment Yes! is the fact that 77% of the graduates of the Business Training program are now employed.  One participant who formerly had a low paying temporary position is now employed by the NYC Department of Education as a secretary with full benefits.  Two other graduates volunteered at Mercy Center as receptionists, and have since been hired for full-time positions at not-for-profit organizations in administrative capacities. Two others who were formerly unemployed now have positions as a data entry clerk and an assistant teacher in a school for developmentally delayed students.

But another measure is the growth in self-confidence experienced by the women:

“Mercy Center is good at what they do.  Their goals are to make sure we reach our goals, and to encourage us not to give up if we want something, but to go out there and get it.”  Vanessa

 

CHAMPIONS
Children's programs were expanded this year. Activities provided 257 children with a balance of education, social interaction, and fun! The after-school program’s 12 children benefited from homework help and one-on-one tutoring as well as activities such as yoga, arts and crafts, and dance. The program was especially helpful for children of immigrants. Students from Canisius College and Assumption College provided 105 children with homework help and fun in one-week Winter and Spring camps. This year, Canisius students also helped to provide a two-week summer day camp for 33 children. Girl Talk provided a safe forum for 14 junior high and high school girls to discuss issues important to them. Fifty children enjoyed a Hip-Hop and Jazz dance class; another 40 danced and drummed their way to a performance filled with pride, led by volunteers from House of the Roses.  Added to this were events planned by volunteers from Ernst & Young: field trips to theater productions, museums, and more.  Because of this expansion in programs and activities, Mercy Center hired its first Coordinator of Youth Services, Yolanda Santiago, who is now returning to the neighborhood she grew up in 20 years ago.
 

Body, Mind, Spirit
A 2004 survey of Mercy Center participants indicated that 77% had annual household incomes of less than $12,500. At Thanksgiving 150 people were provided with complete holiday meals. Another 100 people received food from our pantry.  At Christmas, 152 families (with 460 children) received Christmas gifts. On a monthly basis, 18 families receive customized food supplies from 18 families in Demarest, NJ.

In an effort to provide holistic attention to the full range of our participants’ needs, Mercy Center offered spirituality groups, seasonal retreat days, yoga classes, an arthritis exercise class, a course in nutritional cooking (Cornell Cooperative Extension), a movie discussion group, salsa/merengue dancing lessons,
dancercise, knitting and sewing instruction, and counseling. These provided an opportunity for over 200 participants to reduce stress, form community, develop skills and grow in self-esteem. The knitting, sewing, arthritis exercise and nutritional cooking classes were all new offerings this year, made possible by the generosity of volunteer teachers.  And because they were bilingual, they were good opportunities for people to cross language and ethnic barriers.
 

New Offerings
We continue to look ahead to the future and develop new programs to meet emerging needs.  The Family Development Program, which will be fully implemented in early 2006, will help whole families set goals, make plans to reach those goals and receive the support they need to get there. The Women’s Entrepreneurial Program is in the early stages of design and development, with the goal of assisting women to further their dreams of economic self-sufficiency.

 


A number of groups of people in particular enrich Mercy Center’s ability to be more fully responsive to the needs and aspirations of the women and families of Mott Haven.  We could not do what we do without them.

Partners
We are a sponsored work of the New York Sisters of Mercy, and we continue to reap manifold blessings from their community. Sr. Agnes O’Grady served as our volunteer bookkeeper this year, Sr. Betty Scanlon traveled periodically from Philadelphia lead staff and participants in a Women’s Entrepreneurial Project Feasibility Study, and Sr. Barbara McDermott taught summer ESL classes while serving as chef for our summer camp counselors, a position generously filled by Sr. Patti Donlin during Winter Camp. They grace us by their presence.

We have been fortunate in recent years in having Mercy Volunteer Corps members working full-time on staff, as
Patrese Scott did this year, working in social services and among the youth. As recent college graduates, she and her colleagues have well complemented Mercy Center’s Ignatian Lay Volunteer Corps  (ILV) contingent, including social worker Nancy Walsh and lawyer Gene Sullivan. They and their colleagues in the ILV are people at the other end of the employment cycle, retired professionals who commit their time and expertise 2 days/week to people in need, while deepening their understanding of mission and the practice of Ignatian spirituality.

It was magical to see the sadness and the gratitude in the faces of Mercy Center’s children when they say good bye to Canisius College students in January and Assumption College students in March, on the last day of Winter and Spring camps. This year, eight students from Canisius returned for two weeks in July to offer a day camp for 33 children, allowing them to travel around the city (to the Central Park Zoo and Ellis Island/Statue of Liberty) and to get out of the city, for the fresh air and swimming pool of Marydell camp in Nyack.

The children’s joy at these opportunities is matched by their delight when the volunteers from Ernst & Young’s National Marketing Office came by for special activities with the children during the year  A summer picnic, the winter Christmas party, a bus trip to a working farm – these were special moments of delightful fun and budding friendships, with a dollop of solid role modeling added in.

On a weekly basis, children were offered the opportunity to drum and dance with volunteers of the House of the Roses (‘where everyone dances and spirits grow’) , a heartening group of young volunteers, inspired by Therese of Lisieux, whose spirituality is to do the ordinary with extraordinary love.

Tommy Crisinati is a Franciscan seminarian who worked three days a week at Mercy Center this year, teaching ESL Level 1 classes and Introduction to Computers.  He and his colleagues always bring a special presence to Mercy Center.

And we cannot fail to mention the
Redemptorist Fathers. Fr. Francis Gargani and Fr. Ron Bonneau not only encourage their community to give Mercy Center a very sizable grant each year but also teach ESL on a weekly basis to groups of appreciative Hispanic immigrants. Fr. Francis, by the way, even offered salsa and merengue classes during the year just to make sure we remain sufficiently diversified in our skills-based training.

And then there were the women who drove up in a rented van once a month delivering over 60 cartons of food. This work of mercy was a labor and a gift, as 18 families in Demarest, NJ  personally shopped for 18 Mercy Center families, who come that day to pick up the food and return home with smiling faces and grateful hearts.

And there were countless other
volunteers, all contributing their special gifts and healing energy within a Circle of Mercy that has lifted the spirits and improved the lives of so many people in this small but needy community in Mott Haven.
 

Supporters
The spirit of giving and generosity that funds and sustains Mercy Center is extraordinary. We were particularly blessed this year with the devoted work of our Board of Advisors in its first year of existence. To celebrate the 15th Anniversary of Mercy Center – and raise funds – they sponsored a Cocktails and Silent Auction gala in April, an evening marked as much by its warmth, high energy and mercy spirit as by its fundraising success. The evening marked an important step in growing the circle of supporters and friends who assume responsibility for Mercy Center’s fiscal stability. We are particularly grateful to Mary Theresa McCombe and Greg Arcaro, who generously agreed to Co-Chair this group of friends who are so important to our vitality and mission.

The solid grant writing work of Sr. Peggy Costa and Ellen Vopicka continued this year.  They accurately articulated the needs of Mott Haven women and families, and powerfully communicated the ways our programs respond. We are very grateful to the following foundations for their generous support of ongoing operations and programs. 

Alleghany Franciscans, Lily Auchinclos Foundation, Rose M. Badgeley Residuary Charitable Trust, Balm Foundation, Barker Welfare Foundation, Bronx Council on the Arts through NYS Council on the Arts, Citibankers Community Fund, Dammann Fund, Daphne Foundation, Dominican Sisters of Sparkill, Max and Victoria Dreyfus Foundation, Fleet Women’s Interest Network, Joseph and Claire Flom Foundation, W. T. Grant Foundation, Heckscher Foundation for Children, Emy & Emil Herzfeld Foundation, Hispanic Federation, Axe Hugoton Foundation, Independence Community Foundation,  Koch Foundation, Inc., The Linden Foundation, George Link Jr. Foundation, Lisabeth Foundation, Marsh & McLennan Companies Volunteer Grant Program, JP Morgan Chase Foundation, Morgan Stanley, New York Women’s Foundation, Pascale/Sykes Foundation, Patrina Foundation,  Picower Foundation, Raskob Foundation, Redemptorists, Clare Rose Foundation, RTS Foundation, Helena Rubinstein Foundation, Sarita Kenedy East Foundation, The Sister Fund, Sisters of Mercy Maguire Fund, Sisters of Mercy of Brooklyn Ministry Fund, ViBern Foundation, Vopicka Family Foundation

Additionally, Mercy Center has been gifted with significant lead gifts to reserve and endowment funds. The Institute of the Sisters of Mercy of the Americas contributed $200,000, and the ViBern Foundation provided $70,000 which was matched by other generous supporters. In the spring, we initiated a grant writing campaign, made possible by the Hispanic Federation, to solicit additional contributions from foundations for a $2 million Mercy Center Endowing the Future Fund, to provide a firmer financial base as we embark on our next 15 years of service.


For a review of Mercy Center’s finances, please see our Financial Overview page.
 

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Mercy Center   377 East 145 Street, Bronx NY 10454    Tel: 718-993-2789   Fax: 718-402-1594   info@MercyCenterBronx.org